Privacy Policy

Last Updated: May 3, 2025

Fizz.ai (“Fizz”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and your rights related to that information.

Fizz.ai is operated by North Bay Opco I, Inc., a Delaware corporation headquartered in Miami, Florida.

By using Fizz.ai, you agree to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect

We collect information in three primary ways:

1.1 Information You Provide

• Account details: username, email address, password, profile info, etc.
• Payment details (handled securely by third-party processors).
• User content and preferences (e.g., chat history, prompts, image uploads).
• Prompts and chats with AI bots.

1.2 Information We Collect Automatically

• Device data: IP address, browser type, OS, device identifiers.
• Usage data: session activity, feature usage, interactions with AI Agents.
• Cookies and similar technologies for session management and analytics.
• Prompt data and all responses including all text, video, audio, and images generated.

1.3 Information From Third Parties

• Payment processors may share transaction confirmations.
• If you log in using social media, we may receive your public profile information.

2. How We Use Your Information

We use your information to:

• Provide and operate the Fizz.ai platform.
• Personalize your experience (e.g., remembering preferences).
• Improve our AI models and platform performance.
• Communicate updates, support, or service-related notices.
• Comply with legal obligations and protect platform integrity.
• Monitor platform compliance with all laws.

3. AI Data Use

Interactions with AI Agents may be stored and used for:

• Quality control and moderation.
• Feature training and improvement.
• Abuse detection and user safety enforcement.

4. Sharing Your Information

We share your data only as necessary, including with:

• Service providers: payment processors, infrastructure platforms, analytics tools.
• Legal entities: when required to comply with the law or protect against misuse.
• Buyers or successors: in the case of a merger, acquisition, or transfer of assets.

5. Cookies and Tracking Technologies

We use cookies and related technologies to:

• Keep you logged in.
• Analyze usage for improvement.
• Offer tailored content and functionality.

You can manage cookie preferences through your browser settings.

6. Your Rights and Choices

Depending on where you live, you may have rights to:

• Access, update, or delete your personal information.
• Request a copy of your stored data.
• Object to or restrict certain processing activities.
• Withdraw consent where applicable.
• Right to be forgotten.

To exercise these rights, email us at support@fizz.ai.

7. Data Retention

We retain your information as long as necessary to provide the service and comply with legal obligations. You may request deletion of your account and associated data at any time.

8. Data Security

We take security seriously. We implement technical and organizational safeguards to protect your information against unauthorized access, loss, or misuse. However, no system is 100% secure.

9. International Users

Fizz.ai is operated in the United States. If you access the service from outside the U.S., you consent to the transfer, processing, and storage of your information in the U.S.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll post the revised version on our site and update the effective date above. Continued use of Fizz.ai means you accept any updates.

11. Contact

If you have any questions or concerns about this Privacy Policy, please contact: